Reviewed · TOWER OF LONDON TOURS

Tower of London with London Hop-On Hop-Off Tour and River Cruise

3.5 · 112 reviews 3 hours 35 minutes (approx.) From $106 Operated by Big Bus London · Bookable on Viator
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The most useful feature here is the three-part format: you get the Tower of London, a full day of hop-on hop-off buses, and a one-way Thames cruise in one booking. I especially like the easy access to major sights such as Buckingham Palace, St. Paul’s Cathedral, Westminster, and London Bridge.

I also like having 24-hour bus access rather than being tied to one short sightseeing loop, plus the included audio commentary in seven languages. The catch is timing. London traffic can eat your day, and a bus ride that looks short on the map may take much longer than expected.

Key points to know before booking

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Key points to know before booking

  • The Tower is the anchor attraction: Entry includes the Tower of London and its famous Crown Jewels.
  • The bus ticket lasts 24 hours: You can use the extensive Big Bus network from your first redemption date.
  • The Thames cruise is one way: It is useful for linking central London areas, but it is not a round-trip boat tour.
  • Traffic is the main risk: A delayed bus can make it hard to reach the Tower or fit in the cruise.
  • The route covers a lot of ground: Stops include the West End, royal London, Westminster, the City, and South Bank.
  • The $106.96 price needs careful use: The package can work well if you use several parts, but it is poor value if you only ride the bus a few times and visit the Tower.

What you actually get for $106.96

Tower of London with London Hop-On Hop-Off Tour and River Cruise - What you actually get for $106.96

This package combines three separate London activities. The first is admission to the Tower of London. The second is a 24-hour hop-on hop-off bus ticket. The third is a one-way cruise on the Thames.

That combination is appealing because the Tower and the major bus routes cover different parts of the city. The Tower gives you a focused historic visit. The bus provides an overview of central London. The boat gives you a different view of the riverfront and can help connect Westminster, the London Eye, and the Tower area.

At $106.96 per person, I would not buy this simply for convenience without a plan. The value depends on using the bus several times, visiting the Tower, and fitting in the cruise. If traffic limits you to a few rides, the package becomes much harder to justify.

The stated experience length is about 3 hours 35 minutes, but the 24-hour bus access is broader than that figure suggests. Think of the 3 hours 35 minutes as an approximate activity duration, not a promise that you can complete every listed stop in one sitting. You need to choose your stops.

The package has a 3.4 out of 5 rating from 112 ratings, which signals a mixed experience. The best results will come from treating the buses as flexible transport and sightseeing, not as a precise point-to-point shuttle.

Start at the Tower, not at the mercy of traffic

The Tower of London is the part of this package with the clearest time value. You receive entry to the fortress and access to the Crown Jewels, the dazzling collection that most people come specifically to see.

The Tower stop is on the main route near London Bridge, the Monument, Southwark, and St. Paul’s. That makes it easy to combine with the City of London sights, but it also creates a planning problem. If you spend the morning touring the West End by bus, you could reach the Tower much later than expected.

I would make the Tower your first fixed target. Redeem the voucher at a designated Big Bus stop, receive your bus ticket and Tower entrance ticket, and then build the rest of the day around the Tower’s opening hours. The published operating window for the supplied dates is generally 9 a.m. to 5 p.m., with the exact days varying by date.

Do not assume that a bus advertised as arriving soon will cross central London quickly. One direct account describes sitting in traffic for an hour on the same road and missing the Tower visit. Another describes a 35-minute wait followed by a ride of more than an hour across town. Those are serious warnings for anyone with a fixed entry plan.

The West End loop: Green Park to Covent Garden

Tower of London with London Hop-On Hop-Off Tour and River Cruise - The West End loop: Green Park to Covent Garden

The route begins in the royal and theater districts, with stops at Green Park, the Hard Rock Cafe, Queen Elizabeth Gate, Marble Arch, Regent Street, Piccadilly Circus, Haymarket, Trafalgar Square, Craig’s Court, Horse Guards Parade, Whitehall, and the London Eye.

Green Park is a useful starting point for Buckingham Palace and the surrounding royal district. It is also near the Hard Rock Cafe stop, which may suit you if that is part of your London plans. The bus then heads toward Marble Arch and Regent Street, giving you a broad view of the West End without requiring a long walk between districts.

Piccadilly Circus is a natural place to leave the bus for theaters, shops, and nearby streets. Trafalgar Square is more useful for a first orientation. From there, you are close to the National Gallery, Whitehall, and the route toward Westminster.

Craig’s Court, Horse Guards Parade, and Whitehall put you close to the ceremonial heart of London. Horse Guards Parade is the better stop if you want a royal setting and open space. Whitehall is practical for connecting with Westminster and the Thames.

The London Eye stop brings you to the South Bank. Waterloo Station is nearby, and Covent Garden provides another good break point. I would not try to visit every one of these stops in order. Pick one or two, get off, walk around, and rejoin the route later.

Royal London and the museum district

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Royal London and the museum district

The second group of stops runs through Buckingham Palace, Victoria, Hyde Park Corner, Knightsbridge, Harrods, South Kensington, Gloucester Road, Kensington Palace, Notting Hill, Kensington Gardens, Lancaster Gate, Paddington, and Baker Street.

Buckingham Palace is the obvious priority. The stop puts the palace into the same sightseeing day as Green Park and Marble Arch, so you can combine royal London with the West End. Victoria Station is useful if you need a major transport connection, though the package does not include hotel pickup.

Knightsbridge and Harrods appeal to shoppers, while South Kensington is the practical stop for the museum district. The route also passes Kensington Palace and Kensington Gardens. The attraction here is range: you can move from royal sights to museums, parks, department stores, and Notting Hill without arranging separate local tours.

But this loop is not a quick way to cross town. It covers a large area, and traffic may be especially frustrating around central London. If the Tower is booked for a particular time, do not begin your day on the far side of this circuit unless you have plenty of spare time.

St. Paul’s, the Monument, and London Bridge

Tower of London with London Hop-On Hop-Off Tour and River Cruise - St. Paul’s, the Monument, and London Bridge

The eastern section is where the bus becomes most useful for first-time orientation. Stops include Temple, Westminster Pier, St. Paul’s Cathedral, the Monument to the Great Fire of London, London Bridge, Southwark at City Hall, and the Tower of London.

St. Paul’s is one of the strongest stops on the route. You can see the cathedral from the area, then continue toward the Monument, which recalls the Great Fire of London. London Bridge places you near the river, the City, and the approaches to the Tower.

Southwark, listed at City Hall, is handy for the South Bank and riverside walking. From there, the route moves to the Tower. This sequence makes sense as a sightseeing chain: St. Paul’s, the Monument, London Bridge, Southwark, then the Tower.

I like this part of the route because the stops connect major sights with a clear story of London’s older commercial center and river crossings. The drawback is that the City can be slow by road, and the Tower is not a stop you want to reach at the last minute.

The Thames cruise from Westminster or the London Eye

Tower of London with London Hop-On Hop-Off Tour and River Cruise - The Thames cruise from Westminster or the London Eye

The one-way Thames cruise is included, but the supplied details do not specify every departure time or the precise direction for your chosen sailing. The listed river stops include Westminster Pier and the London Eye, with the boat serving as a link along the Thames.

This is a pleasant change from the bus. Instead of looking through a traffic-obscured window, you get a water-level view of the riverfront. It can also save you from retracing part of the bus route between Westminster and the Tower area, depending on the operating schedule.

Do not treat the cruise as a guaranteed quick transfer. You need to allow time to reach the pier, wait for the boat, and follow the one-way arrangement. It is not presented as an unlimited boat pass or a round trip.

One particularly useful detail is that audio commentary is included for the bus in seven languages, while one account found no electronic guide on the boat. If the river portion matters to you, ask at the pier what commentary is available rather than assuming the bus audio system continues onto the water.

Audio guides, WiFi, and the practical setup

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Audio guides, WiFi, and the practical setup

The bus includes audio commentary in seven languages and free WiFi. That gives you useful context while riding, but you need to know how to access it. One passenger had no idea that earphones were available and received little explanation from the driver.

Ask for the complimentary headphones when you board. Do not wait for someone to explain the system. The audio is most useful on a long loop, when you want background information while saving your energy for the stops themselves.

The buses accept mobile tickets, and confirmation is provided at booking. You redeem the voucher at a designated Big Bus stop, where you receive the bus tour ticket and Tower entrance ticket. Service animals are allowed, and the stops are near public transportation. Most people can participate.

The experience is offered in English, but the audio commentary is available in seven languages. That distinction matters if you are booking for someone who would rather listen in another language.

How I would plan the day

Tower of London with London Hop-On Hop-Off Tour and River Cruise - How I would plan the day

I would begin by checking the Tower opening window and making that the fixed part of the day. Then I would choose a Big Bus stop that gets me toward the Tower rather than starting with a long sightseeing loop on the opposite side of London.

A sensible pattern would be:

  • Use the bus to reach the Tower area.
  • Visit the Tower and Crown Jewels without rushing.
  • Take the Thames cruise from a suitable pier if the schedule works.
  • Use the bus later for two or three short sightseeing sections, such as Westminster to Trafalgar Square or London Bridge to St. Paul’s.

That plan protects the most important reservation-like element, even though the supplied details do not state a timed Tower entry. It also gives you a chance to use the boat without relying on a perfect traffic day.

The bus ticket is valid for 24 hours from the first date of redemption. That gives you more flexibility than a single short circuit, but it does not remove London’s traffic problem. Use the live-tracking feature in the operator’s app if available to you, and leave generous time before any fixed activity.

The route includes both eastbound and westbound versions of several stops. That helps you choose a bus in the correct direction, but stop names can be confusing. Check the exact stop label before boarding, especially around Victoria, Marble Arch, Regent Street, the London Eye, and Tower Hill.

Who gets the best value

I would recommend this package to a first-time London visitor who wants a quick city overview, plans to visit the Tower, and likes having a sightseeing bus as a backup for tired feet. It is also useful for a family or mixed-age group that wants several major districts without arranging every transfer separately.

It suits you less if you already know London well or prefer the Underground and independent walking. The bus can be slow, and a normal public transport plan may be more efficient for crossing town. It is also a poor fit if you have only one short window and cannot spare time for traffic delays.

The strongest praised feature is the basic combination itself: the Tower visit works well when paired with the bus, and the overall plan can be enjoyable when the route runs smoothly. The most serious criticism concerns late buses, poor communication, and missed timing. Those are not minor details. They determine whether you receive full value.

Free cancellation is available if you cancel at least 24 hours before the local start time. Changes or cancellations made later are not refundable.

Should you book the Tower and Big Bus package?

Book it if you want the Tower and Crown Jewels, expect to use the bus several times, and can keep your schedule loose. Start early, ask for headphones, check live bus positions, and protect the Tower visit from traffic.

Skip it if your main goal is simply getting across London or if you want a tightly timed day. At $106.96, the package earns its price only when you use all three parts. For a flexible first look at London with one major historic attraction built in, it can be worthwhile. For a precise itinerary, the city’s traffic makes it a gamble.

FAQ

What is included in the Tower of London and Big Bus package?

The package includes entry to the Tower of London, a 24-hour hop-on hop-off bus ticket, one one-way Thames River cruise, audio commentary in seven languages, and free WiFi.

How long does the experience last?

The approximate stated duration is 3 hours 35 minutes. The bus ticket itself is valid for 24 hours from the first date you redeem it.

Does the ticket include the Crown Jewels?

Yes. Entry to the Tower of London is included, and the Crown Jewels are one of the main features of the Tower visit.

Where can I use the hop-on hop-off bus?

The route includes stops at Buckingham Palace, Green Park, Piccadilly Circus, Trafalgar Square, Westminster, the London Eye, St. Paul’s Cathedral, the Monument, London Bridge, Southwark, the Tower of London, Kensington Palace, Notting Hill, Paddington, Baker Street, and other central London locations.

Is the Thames cruise round trip?

No. The included river cruise is one way. Listed river-related stops include Westminster Pier and the London Eye.

Are audio guides included?

Yes. Audio commentary is included in seven languages. Ask for the complimentary headphones when you board the bus.

Is hotel pickup included?

No. Hotel pickup is not included. You redeem your mobile voucher at a designated Big Bus stop and can reach the stops using public transportation.

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