Reviewed · WESTMINSTER & BIG BEN TOURS
The Shard Viewing Gallery & Westminster Walking Tour
The best part of this experience comes at the end: a fast lift ride to The Shard’s 68th floor, followed by broad views across London from one of the city’s highest public vantage points. Before that, you get a brisk tour through Westminster, with Buckingham Palace, Big Ben, Downing Street, and Westminster Abbey packed into one morning.
I like the small maximum group of 15, which gives the guide more room to answer questions and keep everyone together. I also like the route itself. It links royal London, government, ceremony, and national monuments in a sensible walk through central London.
The main thing to understand is that this is not one continuous guided outing. The walking tour ends before The Shard, and you travel there on your own using public transport. The roughly £5 transport cost is not included, and the guide does not join you inside The Shard.
In This Review
- Key points to know before booking
- From Green Park to Buckingham Palace
- Trafalgar Square and the royal route
- Horse Guards Parade and Whitehall
- Parliament Square and the Palace of Westminster
- Westminster Abbey from the outside
- Moving from Westminster to The Shard
- Looking across London from The Shard
- What $143.20 buys you
- Timing, comfort, and who should book
- Should you book this Westminster and Shard combination?
- FAQ
- Where does the tour begin?
- Where does the experience end?
- Is transport to The Shard included?
- Does the guide accompany the group to The Shard?
- Is entry to The Shard included?
- Are meals and drinks included?
- How large is the group?
- Can I cancel for a full refund?
Key points to know before booking

- The walk covers 20 major sights in about three hours, with plenty of outdoor viewing but no included entry to Buckingham Palace or Westminster Abbey.
- Changing of the Guard may be included on certain days, and the guide will try to find a suitable viewing spot.
- The Shard ticket is pre-booked, so your entry to the viewing gallery is arranged in advance.
- You must make your own way to The Shard, which is around 13 minutes by public transport from the walking tour area.
- The group is limited to 15 people, a useful size for a central London walking tour.
- The experience costs $143.20 per person, including the walking tour and Shard admission, but not food, drinks, or transport.
From Green Park to Buckingham Palace

The meeting point is outside The Ritz London at 10:00 a.m. on Piccadilly. From there, the route heads through Green Park toward Buckingham Palace, giving you a pleasant start away from busy traffic.
Buckingham Palace is the official London home of the King, and your guide uses the exterior as a doorway into British royal history. You will hear about the palace, the monarchy, and the ceremonial role of the surrounding streets while taking in the grand frontage.
The stop lasts about an hour, making it one of the longest sections of the walking tour. That matters because Buckingham Palace is best understood in context. You are not simply stopping for a photograph. You are walking through the royal approach, seeing how Green Park and The Mall frame the palace as part of a carefully planned ceremonial district.
On selected days, you may watch the Changing of the Guard. This is a major attraction, but expectations should be sensible. The ceremony depends on the date and official arrangements, and the best viewing position can never be guaranteed in a busy public space. Your guide will look for a good spot, which is more useful than arriving without knowing where to stand.
After the palace, the group continues along The Mall. This broad ceremonial avenue connects the palace with Trafalgar Square and gives the walk a clear sense of direction. Wear comfortable shoes here. The route is not difficult, but five hours of sightseeing requires more walking than the headline description may suggest.
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Trafalgar Square and the royal route
Trafalgar Square takes about 20 minutes. You will see Nelson’s Column, the fountains, and the National Gallery, with several grand buildings forming the square’s dramatic edges.
This is a good place for your guide’s commentary because the square brings together art, military memory, public protest, and national ceremony. You get a quick introduction rather than a full gallery visit, so do not book this tour expecting time inside the National Gallery.
I like this short stop because it keeps the morning moving. The square is important, but spending too long here would leave less time for Westminster. The tradeoff is that anyone who wants detailed art or architectural discussion will need to explore the National Gallery separately.
Horse Guards Parade and Whitehall

From Trafalgar Square, the route continues to Horse Guards Parade, near St James’s Park. The arch and its famous clock provide a strong photo stop, and the open parade ground helps explain the ceremonial character of this part of London.
The stop lasts around 20 minutes. That is enough for an introduction and photographs, but not enough for a detailed military tour. Your guide will connect the site with royal ceremony and the formal business of government, themes that continue along Whitehall.
Whitehall follows for another 20 minutes. This is one of London’s most important government streets, lined with imposing buildings, monuments, and reminders of the country’s political past. You will also see Downing Street, where British prime ministers have lived and worked since 1735.
The entrance to Downing Street is protected, so this is an exterior viewing stop rather than a visit inside. Still, it is useful to see the street as part of the larger Whitehall setting rather than as an isolated photo opportunity. The guide’s explanations give you a clearer idea of why so much government activity is concentrated in this short stretch of central London.
Parliament Square and the Palace of Westminster

Parliament Square is the tour’s big architectural payoff before The Shard. You will see the Palace of Westminster, home of the Houses of Parliament, with Big Ben close by. The London Eye appears across the river, and the Churchill statue adds another layer of modern British political history.
The stop lasts about 40 minutes, giving you time to take photographs and listen to the guide’s explanation. Big Ben is technically the bell inside the clock tower, while the tower itself is now known as Elizabeth Tower, but most people use Big Ben for the whole landmark. Your guide may help sort out details like this while placing the building in its wider story.
This part of the walk works well for first-time visitors because several famous sights come together in one view. You are also close to the River Thames, although the experience does not promise a river cruise or extended riverside walk.
One practical point: much of the morning takes place outdoors. Bring water, wear shoes with good support, and carry an umbrella if rain is possible. The tour specifically advises bringing your own drinks and packed lunch. There is no included meal break, so plan ahead rather than assuming you will have time to stop at a café.
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Westminster Abbey from the outside

Westminster Abbey is the final major stop on the walking portion. The building has more than 1,000 years of history and is the traditional setting for the coronation of British kings and queens.
The group spends around 20 minutes here. The visit is an exterior stop, and admission is not included. That distinction is important. The abbey’s interior contains the tombs, memorials, chapels, and ceremonial spaces that make it one of London’s essential paid attractions, but this experience only takes you to the building and explains its importance from outside.
I like having Westminster Abbey on the route because it completes the morning’s theme. You begin with the monarchy at Buckingham Palace, pass through the machinery of government, and finish at one of the country’s most important religious and royal buildings.
If you want to enter the abbey, set aside separate time and budget. You should not expect the walking tour to turn into an interior visit simply because the group stops there.
Moving from Westminster to The Shard

At the end of the three-hour walking tour, your guide gives you directions and your Shard tickets. The guide does not travel with you to London Bridge, so you need to pay attention to the instructions and manage the transfer yourself.
The Shard is about 13 minutes away by public transport, with transport costing approximately £5. You are asked to bring an Oyster Card or Travelcard with at least £5 for two rides. This is not a difficult transfer, but it creates a clear break in the experience.
That arrangement has advantages. You are free to travel at your own pace and do not have to wait for a large group once the walking tour ends. It also means the tour company can keep the Westminster portion focused rather than spending the afternoon escorting everyone across town.
The drawback is that some people may expect a guide-led transition between the two parts. One past booking included a request to go to The Shard together, but the group instead had to make its own way there. If you prefer a fully escorted experience, look carefully at this format before paying.
Looking across London from The Shard

The Shard portion lasts about two hours, including time at the viewing levels. Your pre-booked ticket takes you by high-speed lift to level 68, where you can look out across London through the viewing gallery.
The advertised views reach up to 40 miles in clear conditions. That distance depends on weather and visibility, so cloudy or hazy days will reduce what you can see. Even so, the height gives you a useful sense of London’s scale, with the Thames, historic central districts, and modern buildings arranged below.
For a more exposed experience, you can continue to the open-air platform on level 72. This is a nice option for people who want fresh air and a stronger sense of height. Bring an extra layer if the weather looks cool, since the outdoor platform can feel very different from the enclosed gallery.
The two-hour allocation is generous compared with the walking stops. You can take your time with photographs, look for familiar landmarks, and wait for a clearer view if conditions change. The ticket is included in the price, which removes the need to arrange a separate booking for The Shard.
One warning is worth taking seriously: the attraction has previously closed for extended periods, and one booking encountered a closure on the scheduled day. In that case, the company offered a refund for the Shard portion. This does not predict a future closure, but it is a reason to check current operating conditions close to your date and keep expectations flexible.
What $143.20 buys you

At $143.20 per person, this is not the cheapest way to see Westminster. The price includes a local guide, roughly three hours of walking through 20 sights, and admission to The Shard. It does not include transport, lunch, drinks, or entry to the palace or abbey.
The value depends on how you normally travel. If you are new to London and want a ready-made route with historical context, the price can be reasonable. You get a morning orientation through the city’s most important ceremonial district, followed by a major observation attraction.
If you already know central London well, the walking route may feel less valuable. Most of the landmarks are free to view from public streets, and you could visit them independently with a map and public transport. In that case, the main paid benefit is the pre-arranged Shard ticket and the convenience of having a guide organize the Westminster route.
The maximum group of 15 helps support the price. A small group is easier to hear and manage than a large crowd, especially around Buckingham Palace and Parliament Square. The quality of the experience still depends on the individual guide. One guide named Sandra received particularly positive attention for her Westminster walk, but guide assignments can vary.
Timing, comfort, and who should book
You begin at 10:00 a.m. and spend about five hours on the full experience. The walking section is approximately three hours, followed by the transfer and up to two hours at The Shard.
This suits you if you want a first-day London overview without spending all day inside museums. The route gives you a useful mental map of the royal and political center, while The Shard adds a high viewpoint that is difficult to match from street level.
Families can participate, and most people can manage the activity. Still, children may find three hours of commentary and walking tiring, especially without a proper meal break. Bring snacks, water, and weather protection.
The experience is offered in English only. Service animals are allowed, and the meeting point is near public transport. Hotel pickup and drop-off are not provided, so you need to reach The Ritz yourself and arrange the trip home from The Shard.
Free cancellation is available if you cancel at least 24 hours before the start time. Changes or cancellations made inside that window are not accepted for a refund.
Should you book this Westminster and Shard combination?
Book it if you want a guided introduction to London’s royal and political center, prefer a small group, and value having your Shard admission arranged in advance. It is especially useful early in a London visit, when you want a broad sense of the city before exploring individual sights in greater detail.
Think twice if you want interior visits to Westminster Abbey, the National Gallery, or Buckingham Palace. None of those admissions is included, and the guide leaves you before The Shard.
I would also make the transport arrangement part of your decision. The independent transfer is manageable, but it is not hidden inside a fully escorted day. Bring an Oyster Card or Travelcard, allow for the approximately £5 fare, and check The Shard’s operating status near your date.
For a compact introduction with a memorable final view, this is a useful pairing. Just book it for what it actually offers: an outdoor Westminster walk with commentary, followed by a self-guided visit to one of London’s highest viewing galleries.
FAQ
Where does the tour begin?
The tour begins at The Ritz London, 150 Piccadilly, London W1J 9BR, at 10:00 a.m.
Where does the experience end?
The experience ends at The Shard, 32 London Bridge Street, London SE1 9SG.
Is transport to The Shard included?
No. The walking guide gives you directions and your ticket after the Westminster walk, but you make your own way to The Shard. The journey takes about 13 minutes by public transport and costs approximately £5.
Does the guide accompany the group to The Shard?
No. The walking tour guide does not join you at The Shard.
Is entry to The Shard included?
Yes. The Shard Viewing Gallery entrance ticket is included, with access to the viewing levels described in the experience.
Are meals and drinks included?
No. You should bring your own drinks and packed lunch. Food is not included.
How large is the group?
The group has a maximum of 15 people.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the scheduled start time. Cancellations or changes made less than 24 hours before the start time are not accepted for a refund.
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